Focus & Heart
Focus & Heart, LLC provides People Ops expertise and leadership coaching. In a distracted world, true professional effectiveness requires purpose, clarity, and heart.
Hi, I’m Amy
As a young idealist, I wondered how to make my mark on the world. Now, as a People Ops leader, and ICF PCC certified coach with 15+ years of experience launching and leading people teams in nonprofits and high growth tech startups, I’m delighted to make work actually work for people.
That means coaching leaders, setting up scalable processes, instilling strong cultural values, and creating strategic visions for People Ops that supports individuals AND business outcomes — it’s forward looking and progressive, not outdated HR.
As a natural builder, I shine partnering with startups from seed to Series D (0-1,000 headcount), and mission driven organizations — whether that’s through advisory and project-based work, fractional people leadership, or leadership coaching.
My experience includes coaching hundreds of leaders. I’ve also built the people function at a fintech reaching unicorn status, an innovative startup that went public, and an internationally acclaimed NGO.
Services
People Ops Advisory
During weekly or biweekly meetings with senior executives or people leaders, we’ll consult on people-related challenges – adding key insights to support thoughtful solutions. Or, toss a project my way like compensation structures, performance management, strategic planning facilitation, or tech tools selection.
Fractional Leadership
Get exceptional guidance on a fractional or interim basis. After an initial needs assessment, I’ll support you through challenging business phases (i.e., when a leader has left, when you’ve got “fires” to put out, or the strain of hyper-growth shows), before hiring my replacement.
Leadership Coaching
Create new self-awareness, draw out inner-wisdom and sharpen skills through dedicated leadership coaching. Whether you want to challenge limiting beliefs, improve communication skills, or facilitate the development of a strong executive team, I can help.